The Acting-Head of Service of the Federation, Mrs. Winifred Oyo-Ita, has advised permanent secretaries in the Federal Civil Service to prepare for the new dawn, adding that the time has come for new innovations, better efficient and proactive attitudes to enhance better service delivery.
Oyo-Ita, who stated this in her inaugural address to an extra-ordinary service wide meeting of the Federal Permanent Secretaries, said it is a collective responsibility of all officers to protect the image of the service, ensure public confidence and trust in the system, otherwise the service will be left out of the scheme of things.
The acting Head of Service stressed that the Permanent Secretaries are therefore expected to provide quality service in a timely, professional and cost effective manner, saying that Nigerians are not expecting anything less and most especially at this time when expectations of the people on the new government are so huge.
‘’I stand before you to re-affirm that at a time like this, when our country is facing various challenges, the civil service must be innovative and proactive by devising strategies and action plans that will assist the government in addressing these challenges, as the policy implementing organ, the citizens look up to the civil service to show the way by rendering services in a most professional, efficient and effective way.
‘’There is also the expectations of the international community, that Nigeria should lead Africa to achieve the new set of Sustainable Development Goals as the largest economy in Africa, we have no alternatives but to be innovative and repositioned to deliver efficient, timely and quality services to meet all the yearnings of our people.
‘’We need to provide answers to the following fundamental questions: What is the ethos, the ethical and ideological world view that the service is to deliver? To what purpose do we deploy leadership skills and for what ends? Are our objectives clear enough for effective performance measurement?
– Charity Simon, Abuja