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BVN: Bank Customers Experience Glitches In Ilorin

Despite Federal Government’s directive that the BVN excersice is a continous process, customers in some parts of the country are still witnessing untold hardship in their transactions

Although, the Central Bank of Nigeria (CBN) has said that Bank Verification Number (BVN) is a continuous process, bank customers in Ilorin, Kwara State have continued to experience difficulties in the process of withdrawing or depositing cash in their bank accounts.

A teacher in one of the Senior Secondary Schools in Ilorin, Mrs. Tolu Ogidan who runs a current and savings accounts with the Ilorin branch of Guaranteed Trust Bank said she was one of the early customers who immediately complied with the CBN directive to go for the BVN processing just as he submitted same to her other banks.

Ogidan told The Union that for the safety of her fund, she equally maintains account with the First Bank, Plc, Ilorin.

Recounting his ordeal, Ogidan said “During the weekend, my children at Federal University of Technology, Yola sent messages that I should send their school fees and upkeep money.

“I rushed to the First Bank where my June\July WAEC SSCE Examination marking allowance was paid to but discovered that I could neither access the money nor get it transferred to the Access Bank Accounts of my children in Yola. I have been coming since Monday and today is Friday and no success in sight”, Mrs. Ogidan lamented.

Another petty trader, Hajia Segilola Badmus at Ipata market in Ilorin East Local Government Area of Kwara State shared similar experience with Mrs. Ogidan.

Badmus said she had to fall back on her friend to raise money to pay her ward’s school fees who recently gained admission to the University of Ilorin when she could not access her Sky Bank account.

Badmus, an IBTC customer asked what could have happened to if she had not been saved by bosom friend that maintains account with a microfinance bank in the town

However, Mr Mathew Okedare has a rather pleasant experience with the BVN. Okedare reveal in an interview with our correspondent that he has never witness any delay or hitch in financial transaction in any of his four banks.

He stated that as a businessman, he has been transacting business daily from place to place and with one bank to another without stress.

He added that the only snag was that he has not been able to use the Automatic Teller Machine, ATM card of one particular bank to withdraw money from other banks other the one that issued the ATM.

Okedare argued that if the BVN number gotten from one bank is useful for other one’s accounts, the ATM Card should also has features of using one for others.

Another bank customer, Ogechukwu John equally lamented at the long queue and delay being experienced at many commercial banks in the state on account of reconciling their bank accounts with the BVN and CBN.

–   Abioye Olarewaju, Ilorin

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